Contact Us

Do you want to inquire about our prices, current offers and special requests that we can help you with? Call us or write to our networks or also send us your concerns through the following form.

Our communication channels

Reception
Schedule

Monday to Friday 2:00 PM - 7:00 PM
Saturday, Sunday and Holidays 9:00 AM - 8:00 PM

Contact

reservations@santahelenaiscala.com

Follow us

    FAQ

    We are Santa Helena Iscala, a family of coffee growers passionate about nature that in 2013 opened its doors to the public to offer special coffee, desserts, brunch and cocktails. In 2022, we inaugurated our new eco hotel, now you can stay in this wonderful place between the mountains of Chinácota, Norte de Santander.

    Menu: Menu and price list

    Eco-hotel: Photos and videos of the Nests

    Yes, we are pet friendly and you can visit us with your pet on the condition that you bring bags for their needs and if you are going to stay at our eco hotel you must bring the bed where your pet will sleep.

    For further information, you can read our terms and conditions

    The standard nightly rate ranges from 80 to 400 USD depending on the length of your stay, the number of people, and the type of nest you prefer. Our Nests are luxury accommodations surrounded by nature, accommodating 2 to 8 people. Promotions, discounts, and offers are subject to availability; find out about them on our social media.

    Reservation: Check availability

    Write us to any of our social networks or WhatsApp +573205778457 the following personal information about you and regarding the accommodation:

    • Full name
    • Identification number (ID or Passport)
    • Phone
    • Address
    • Email
    • Reservation date
    • Nest Name (Sapphire, Syrigma or Toucanet)
    • Number of guests

    With this data we can calculate the rate. You can also calculate it automatically using the button RESERVATION in the navigation menu of our website.

    Remember that to make the reservation effective, you must make a 50% advance payment (online, bank transfer or in cash/debit/credit at our hotel) and send us the receipt to any of our contact channels.

    We do not deliver our restaurant products, however we do deliver home delivery inside and outside the country of our special coffee brand IRAMA, the prices on our website do not include the shipping value. (Buy HERE). If you are interested in purchasing our coffee bags, contact us on WhatsApp +573205778457

    Shopping Cart
    Open chat
    1
    💬 Do you need help?
    Hi 👋
    How can we help you?