Contact Us

Do you want to inquire about our prices, current offers and special requests that we can help you with? Call us or write to our networks or also send us your concerns through the following form.

Our communication channels

Reception
Schedule

Tuesday to Friday 2:00 PM - 7:00 PM
Saturday, Sunday and Holidays 9:00 AM - 8:00 PM

Contact

reservations@santahelenaiscala.com

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    FAQ

    We are Santa Helena Iscala, a family of coffee growers passionate about nature that in 2013 opened its doors to the public to offer special coffee, desserts, brunch and cocktails. In 2022, we inaugurated our new eco hotel, now you can stay in this wonderful place between the mountains of Chinácota, Norte de Santander.

    Menu: Menu and price list

    Ecohotel: Photos and videos of the Nests

    Yes, we are pet friendly and you can visit us with your pet on the condition that you bring bags for their needs and if you are going to stay at our eco hotel you must bring the bed where your pet will sleep.

    For further information, you can read our terms and conditions

    The standard value of the rate per night varies between 480.000 to 1'600.000 COP depending on the day you want to stay, the number of people and the nest you prefer. Our Nests are luxury lodgings in the middle of nature with a capacity of 2 to 8 people. Promotions, discounts and offers are subject to availability, find out about them on our social networks.

    Reservation: Check availability

    Write us to any of our social networks or WhatsApp +573205778457 the following personal information about you and regarding the accommodation:

    • Full name
    • Identification number (ID or Passport)
    • Phone
    • Address
    • Email
    •  Reservation date
    • Nest Name (Sapphire, Syrigma or Toucanet)
    • Number of guests

    Con estos datos podemos calcular la tarifa. También puedes calcularla automáticamente  mediante el botón RESERVAR en el menú de navegación de nuestra página web.

    Recuerda que para hacer efectiva la reserva, debes realizar un anticipo del 50% (vía online, transferencia bancaria o en efectivo/débito/crédito en nuestro hotel) y enviarnos el comprobante a cualquiera de nuestros canales de atención.

    No realizamos domicilios de nuestros productos del restaurante, sin embargo si hacemos envíos a domicilio dentro y fuera del país de nuestra marca de café especial IRAMÁ, los precios de nuestra web no incluyen el velor del envío (Buy HERE)If you are interested in purchasing our coffee bags, contact us on WhatsApp +573205778457

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