Contact Us
Do you want to inquire about our prices, current offers and special requests that we can help you with? Call us or write to our networks or also send us your concerns through the following form.
FAQ
We are Santa Helena Iscala, a family of coffee growers passionate about nature that in 2013 opened its doors to the public to offer special coffee, desserts, brunch and cocktails. In 2022, we inaugurated our new eco hotel, now you can stay in this wonderful place between the mountains of Chinácota, Norte de Santander.
Menu: Menu and price list
Ecohotel: Photos and videos of the Nests
Yes, we are pet friendly and you can visit us with your pet on the condition that you bring bags for their needs and if you are going to stay at our eco hotel you must bring the bed where your pet will sleep.
For further information, you can read our terms and conditions
The standard value of the rate per night varies between 480.000 to 1'600.000 COP depending on the day you want to stay, the number of people and the nest you prefer. Our Nests are luxury lodgings in the middle of nature with a capacity of 2 to 8 people. Promotions, discounts and offers are subject to availability, find out about them on our social networks.
Reservation: Check availability
Write us to any of our social networks or WhatsApp +573205778457 the following personal information about you and regarding the accommodation:
- Full name
- Identification number (ID or Passport)
- Reservation date
- Nest Name (Sapphire, Syrigma or Toucanet)
With these data we can calculate the rate. You can also calculate it automatically using the RESERVATION button in the navigation menu of our website.
Remember that to make the reservation effective, you must make a 50% advance (via bank transfer or cash/credit at our hotel) and send us the receipt to any of our service channels.
We do not deliver our restaurant products, however we do deliver our specialty coffee brand IRAMÁ inside and outside the country. If you are interested in purchasing our coffee bags, contact us at WhatsApp +573205778457